Contact Us

Got a question about one of our reviews, spotted something that needs updating, or just want to flag a casino for us to take a look at? This is the place to reach us. We keep our contact process simple so you can get an answer without any fuss.

How to reach the team

The quickest way to get in touch is by email at [email protected]. Whether you're asking about a specific casino review, a no deposit bonus we've listed, or something on the site that doesn't look right, send us the details and we'll get back to you as soon as we can. Please allow up to 48 hours for a reply, as our team works through enquiries in order.

When writing in, it helps to include:

• The name of the casino or page your question relates to
• A clear description of the issue or query
• Any screenshots or links, if relevant, so we can look into it properly

What we can help with

We review, rate and compare online casinos available to players in Ireland, so most enquiries fall into a few common categories. Here's what we're best placed to answer:

• Bonus and offer questions — clarifying wagering requirements, spin counts or terms attached to a listed no deposit bonus or welcome offer
• Review accuracy — letting us know if a casino's licensing, payment options or game selection has changed since we last checked it
• General site feedback — suggestions on how we present comparisons, ratings or payment method information
• Corrections — flagging outdated information so we can review and update it

We're not able to intervene directly in disputes between a player and a casino operator, process withdrawals, or access anyone's individual player account — those matters need to go through the casino's own customer support team, since we're an independent comparison site rather than an operator.

Why your feedback matters

Our rankings and ratings are built from research into licensing, game libraries, payment methods and bonus terms, but conditions at online casinos change regularly — a no deposit offer can be updated, a payment method added, or a wagering requirement revised. If you've come across something that no longer matches what we've published, telling us helps keep our comparisons useful for the next Irish player who lands here. We don't accept payment from any operator in exchange for a better position on our lists, and reader reports are one of the ways we catch changes that need a second look.

Before you get in touch, a few things worth checking

Some questions come up often enough that you might find the answer faster elsewhere on the site:

• If your question is about staying in control of your play, our Responsible Gambling page covers the tools and supports available to players in Ireland.
• If you're asking about the legal and editorial basis for how we operate, our About Us page explains who we are and how we approach casino reviews.
• If your query touches on site usage, liability or how our content should be read, it may already be answered in our Terms and Conditions.

A quick note on responsible play

If you're contacting us because you're concerned about your own gambling, or that of someone close to you, please know that support is available and that reaching out is a reasonable first step. We're not a support service ourselves, but our Responsible Gambling page lists organisations in Ireland that can help, along with practical tools like deposit limits and self-exclusion that most licensed casinos offer.